Cheap Website Design Frequently Asked Questions
Straightforward answers before you start your website
Choosing a website service can raise questions about content, domains, email, ownership, security and what happens after launch.
This FAQ page provides practical answers about our cheap website design service without hiding important details behind technical terminology. It is intended to help you understand the process, prepare for your project and identify anything that needs to be discussed before work begins.
Business website packages start from £4.99 per month, while ecommerce packages start from £9.99 per month.
If your question is not covered below, please contact us and tell us what you would like your website to achieve.
Preparing for your website
Begin with a short description of your business, the services or products you provide and the type of customer you want to reach.
It is also useful to gather:
- Your business name and contact details
- A logo, if you already have one
- A list of the services or products you want to promote
- Areas in which you operate
- Existing photographs or brand images
- Links to social media profiles
- Examples of websites you like
- Any essential features the website must provide
You do not need to prepare a detailed technical specification. We can help organise the information into a sensible website structure.
Having accurate information available will help the project progress efficiently, but every image and sentence does not necessarily need to be final before an initial structure is discussed.
We recommend preparing the essential information first: what the business does, who it helps, its principal services and how customers should make contact.
Any content-writing, proofreading or image-sourcing requirements should be agreed before work begins because the level of assistance required may affect the project scope.
Yes, in many cases a small website can provide a sensible starting point.
A new business might initially need a homepage, service information and contact details. Additional service pages, galleries, case studies or frequently asked questions can then be introduced as the business develops.
Adding pages should be based on useful new information rather than creating thin or repetitive pages simply to target more search phrases.
Consider whether each important subject requires enough information to justify its own page.
A business offering one focused service may only require a compact website. A company with several distinct services may benefit from a separate page for each major service so visitors can find relevant information more easily.
We can review your requirements and suggest an appropriate structure without automatically recommending the largest package.
Yes, provided the navigation and content make the different routes clear.
For example, a company serving homeowners and commercial clients may need separate sections explaining the services relevant to each audience. The website should help visitors recognise where to go rather than combining unrelated information into one long page.
Website content and images
Yes. You can provide your own wording, and it should be factually accurate, current and specific to your business.
Useful content explains what you do in language your customers understand. It should not be copied from competitors or repeatedly filled with keywords.
If supplied content requires extensive rewriting or additional research, confirm whether that work is covered before the project begins.
Yes. Modern phones can produce excellent website images when photographs are taken in good light and at a suitable resolution.
Original photographs of your staff, premises, products and completed work can make a website feel more authentic than a collection of unrelated stock images.
Avoid sending screenshots, heavily compressed social-media copies or images containing private customer information.
You should only supply photographs, logos, videos and written material that you own or have permission to use.
Finding an image through Google does not normally give permission to publish it on a commercial website. If stock images are required, use a reputable source and retain evidence of the applicable licence.
You should also obtain appropriate consent before publishing identifiable photographs of employees, customers or private property.
Yes. An existing logo, colour palette and brand guidelines can be incorporated into the design.
Supplying a high-resolution PNG, SVG, EPS or original design file usually produces better results than using a small screenshot. If the existing logo is unsuitable for digital use, we can discuss the available options before it is added.
Videos can often be embedded from an appropriate hosting platform or added through another suitable method.
Large video files can affect loading performance, so the file format, hosting method and placement should be considered carefully. Videos should also include captions or an accompanying text explanation where this helps accessibility.
Domains and business email
Usually, yes.
We will need to establish where the domain is registered, who controls it and whether you can access the relevant account. Changes may be required to connect the domain to the new website.
Do not send account passwords by ordinary email. Any necessary access arrangements should be handled securely.
A business should have clear control over its primary domain name.
Before registering or transferring a domain, confirm whose details will appear on the account, who will be able to manage it and what happens if the service ends. These points help prevent ownership disputes later.
Changing a domain’s website settings does not have to change its email service, but incorrect DNS changes can interrupt email.
Tell us about any existing business email accounts before the domain is connected. The current mail records can then be identified and considered during the change.
Email migration is separate from simply creating a new address.
Whether old messages can be transferred depends on the current email provider, available access and mailbox size. If migration is required, discuss it before any existing service is cancelled.
Always retain an independent backup of important business communications.
Additional addresses may be possible depending on the package and email configuration.
Before requesting several mailboxes, consider whether each person needs a separate inbox or whether aliases such as enquiries@, accounts@ or bookings@ can forward to an existing account.
Design and functionality
The website should remain usable and visually consistent across current mainstream browsers, but minor differences in fonts, spacing and rendering can occur.
Very old or unsupported browsers may not display modern website features in exactly the same way. Testing should prioritise browsers and devices currently used by the intended audience.
A booking system can often be integrated, but the correct approach depends on what customers are booking.
Appointments, classes, accommodation and equipment hire can require different availability rules, notifications and payment arrangements. Tell us what needs to be booked, whether payment is required and which calendar or booking service you currently use.
Third-party platforms may charge their own subscription or transaction fees.
Yes. A website can link to your social profiles and may be able to display selected social content.
Embedding multiple live social feeds can affect loading speed and may introduce third-party tracking. A simple, clearly labelled link is sometimes the more reliable option.
Many live-chat services can be integrated into a website.
Before adding one, consider who will answer messages, operating hours, privacy requirements and any separate monthly fee charged by the chat provider. An unattended live-chat box can frustrate customers, so expectations should be clear.
File-upload forms may be possible, but they need additional consideration.
Uploaded material may contain personal, confidential or malicious data. File types, size limits, storage, retention and access permissions should be defined before the feature is introduced.
For sensitive information, obtain appropriate data-protection advice rather than relying on an ordinary contact form.
Yes, but a multilingual website requires more than an automatic translation button.
Important pages should ideally be translated and reviewed by someone fluent in the relevant language. Navigation, page titles, forms and future updates also need to remain consistent across each version.
The amount of translated content and how it will be maintained should be agreed during planning.
Accessibility should be considered throughout the website rather than treated as a final add-on.
Helpful measures include logical headings, readable contrast, keyboard-friendly navigation, alternative text for meaningful images and clear form labels.
Specific organisations may have formal legal or procurement requirements. If you need compliance with a defined accessibility standard, state that requirement before work begins so the appropriate scope and testing can be agreed.
Privacy, cookies and legal information
We can provide space for privacy, cookie and terms pages, but generic web-design content is not a substitute for professional legal advice.
The correct wording depends on how your business collects data, uses analytics, sends marketing, processes payments and works with third-party providers.
You are responsible for ensuring that published policies accurately describe your business practices.
Not every cookie requires consent, but many analytics, advertising and embedded third-party services do.
The correct configuration depends on the technologies used by your website. A banner should not claim that users can reject optional cookies while those cookies continue loading regardless of their choice.
Obtain appropriate advice if you are uncertain about your obligations under UK data-protection and electronic-communications rules.
Requirements vary according to the type and legal structure of the business.
A UK limited company may need to display information such as its registered company name, number, registered office and place of registration. Ecommerce, regulated and VAT-registered businesses may have additional requirements.
Check the rules that apply to your organisation and sector before publication.
Website security and continuity
Backup arrangements depend on the hosting and maintenance setup.
Before relying on any backup, confirm what is saved, how frequently backups are made, how long they are retained and how restoration is handled. A backup should also be kept separately from the live website where practical.
Contact technical support promptly and avoid making unnecessary changes that could remove useful evidence.
Change affected passwords through a trusted device, check connected email accounts and identify any unusual administrator users or website changes. Depending on the incident, further investigation and notification obligations may apply.
No website can be guaranteed completely immune from attack, but updates, secure access practices, backups and sensible monitoring reduce avoidable risk.
Where administrative access is provided, separate user accounts are preferable to sharing one password between several people.
Each person should receive only the permissions needed for their role. Accounts should be removed promptly when a staff member or contractor no longer requires access.
Use unique passwords and multi-factor authentication whenever the platform supports it.
Websites can depend on external services such as payment processors, maps, booking tools, social feeds and analytics platforms.
A change or outage affecting one of those providers may require an update to the integration. Responsibility for third-party fees, accounts and replacement work should be clarified before the service is added.
Launching and maintaining the website
Yes. A review stage allows you to check business details, wording, images, contact information and the general presentation before launch.
You should test forms, telephone numbers, email links and any purchasing or booking journey relevant to the website.
Approval should only be given once the supplied information has been checked carefully.
Provide changes in a clear written list and identify the exact page, section and replacement wording or image.
Combining related edits into one organised request reduces misunderstandings. If a change affects pricing, legal information, contact details or availability, explain when the new information should become effective.
Review essential information whenever the business changes and schedule a broader check at least several times a year.
Pay particular attention to:
- Prices and service descriptions
- Opening hours
- Staff and contact details
- Areas covered
- Product availability
- Legal and privacy information
- Broken links
- Outdated promotions
- Old photographs or project examples
Updating a page simply to change its date provides little value. Changes should make the information more accurate or useful.
Yes. Temporary opening hours, service notices, holiday information or urgent announcements can usually be displayed prominently.
The notice should include an expiry or review date so it does not remain visible after it stops being relevant.
Where a page is moved or replaced, an appropriate redirect can help visitors and search engines reach the new location.
Important existing URLs should be reviewed before a redesign launches. Removing or changing addresses without a plan can create broken links and discard useful search signals.
Not every old page should automatically redirect to the homepage; the destination should be genuinely relevant.
Analytics tools can provide information about visits, popular pages and general user journeys.
Before installing analytics, decide what information is genuinely useful, who will have access and how the tracking affects privacy and cookie consent. Analytics figures should be interpreted carefully rather than treated as a complete measure of business performance.
Search visibility and future development
Discovery and indexing times vary. A search engine may find a page quickly, take several weeks or decide not to index it.
Helpful measures include linking the new page from relevant parts of the website, including it in an XML sitemap and providing original, useful content.
Submitting a URL does not guarantee that it will be indexed or ranked.
Only when each page provides genuinely distinct and useful information.
Publishing dozens of near-identical pages with only the place name changed can create a poor experience and may resemble doorway-page behaviour. A strong service-area page is often preferable when there is not enough unique information to justify separate location pages.
A useful article can answer a genuine customer question, demonstrate experience and create an internal link to a relevant service.
Publishing large quantities of generic or automatically generated articles is unlikely to help customers. Quality, accuracy and relevance matter more than maintaining an arbitrary posting schedule.
Not automatically.
A low-traffic page may still answer an important customer question or support a smaller but valuable service. Review its purpose, accuracy, search visibility, enquiries and internal links before deciding whether to improve, combine, redirect or remove it.
Often, yes, but the work involved depends on the existing platform and the planned shop.
Products, payments, delivery rules, tax information, customer emails and legal policies all need consideration. Discuss future ecommerce plans early so that the initial website can be structured with potential expansion in mind.
Still have a question?
We want you to understand what you are purchasing before your website project begins.
If you need clarification about content, domains, email, functionality or ongoing website management, contact Cheap Website Design UK and tell us what you need.